Why was I charged again so soon after re-upgrading?
As a male professional cuddler, if you downgrade and then upgrade your Pro account again within a few days, the second payment may feel unreasonably close to the first.
In such cases, you're welcome to request a refund for the second payment.
To request a refund:
- Reply directly to the Stripe email receipt.
- Include the phrase "male pro paid twice" in your message.
- If we see that the two payments were made within a short timeframe, we'll issue a refund.