How should I handle a payment dispute with a Pro?
Disputes:
For payment disputes between clients and professional cuddlers, the platform does not provide direct dispute resolution services.
However, you can report problematic professional cuddlers through their profile, and if moderators identify a pattern of behavior, they may intervene with punitive measures.
To prevent payment disputes in the future, it's recommended to make payment at the start of each session.
Deposits:
Some Pros may ask for a deposit before a session, but many do not. You're not obligated to proceed with anyone who requires one. If you choose to pay a deposit, we recommend checking whether the account appears credible (e.g. karma score) before doing so.