Should I return a client's deposit if they cancel?

Our guidance on deposit returns depends on the timing of the cancellation:

• Cancellations within 12 hours of the session: It's reasonable to keep the deposit
• Cancellations more than 24 hours before: It's fair to return the deposit if requested
• Cancellations between 12-24 hours: This is less clear and mostly at your descretion based on your own specific terms