Why is my card being declined?

Card declines usually occur because our business is located in the United Kingdom, causing some card issuers to block 'foreign transactions.'

Likely cause:

  • Some card issuers initially block 'foreign transactions.'
  • Some providers (like Venmo) don't support international transactions

Solutions to try:

  • Contact your card issuer to allow international transactions
  • For prepaid cards: Consider getting a virtual card from Privacy.com
  • Try neobanks (Chime, Current, Varo) which typically accept foreign transactions

Privacy.com virtual card setup:

  1. Create a free account at Privacy.com
  2. Add your existing card as a funding source
  3. Create a new virtual card
  4. Add the virtual card to your Cuddle Comfort account
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