What is a Misc Payment (i.e. manual payment)?

A Miscellaneous Payment (also called a manual payment) allows you to pay the 15% platform fee for sessions that were not tracked through the booking panel. This should rarely happen.

When should I use this?

Only for exceptional circumstances where a session wasn't properly logged in the booking panel.

For example:

  • You had a session with a client but forgot to use the booking panel.
  • A session went on longer than originally scheduled.
  • A session was canceled but went ahead unexpectedly anyway.
Did you use the booking panel?
Yes
Do nothingFee charged automatically
No
Use Misc PaymentPay the fee manually

Common Questions

I accidentally made a Misc Payment for a booked session. What do I do? Use the refund request feature to select the booking for a fee refund. This will refund the automatic payment while leaving your accidental manual payment intact.

How do I access Misc Payments? Go to your Bookings page and click the "Misc Payment" tab.