What is a Misc Payment (i.e. manual payment)?
A Miscellaneous Payment (also called a manual payment) allows you to pay the 15% platform fee for sessions that were not tracked through the booking panel. This should rarely happen.
When should I use this?
Only for exceptional circumstances where a session wasn't properly logged in the booking panel.
For example:
- You had a session with a client but forgot to use the booking panel.
- A session went on longer than originally scheduled.
- A session was canceled but went ahead unexpectedly anyway.
Did you use the booking panel?
Yes
Do nothingFee charged automatically
No
Use Misc PaymentPay the fee manually
Common Questions
I accidentally made a Misc Payment for a booked session. What do I do? Use the refund request feature to select the booking for a fee refund. This will refund the automatic payment while leaving your accidental manual payment intact.
How do I access Misc Payments? Go to your Bookings page and click the "Misc Payment" tab.